Pjok net Privacy Policy — Your information is completely safe with us

Welcome to pjok net. We understand how important your personal information is to you. This Privacy Policy explains how pjok net collects, uses, and protects your data.

We follow international data protection standards and comply with applicable data protection laws in Bangladesh. Our commitment to your privacy goes beyond legal obligation — it is a core part of how we do business.

Pjok net only collects information that is genuinely needed to provide services, maintain security, and meet legal obligations. Collecting unnecessary data is against our policy.

In addition to the information you voluntarily provide during registration, we also collect certain data automatically — such as your browsing behavior, click patterns, and session duration. This information helps us improve the overall user experience.

Pjok net uses your information only for specific, clearly defined, and lawful purposes. We never use your data beyond the purpose for which it was originally collected.

• Account Management: To manage registration, login, password reset, and account security.
• Payment Processing: To securely process deposits and withdrawals and to prevent fraud.
• Customer Support: To resolve your queries and complaints quickly.
• Service Improvement: To analyze user preferences and improve the overall platform experience.
• Legal Compliance: To comply with anti-money laundering regulations and other applicable regulatory requirements.
• Promotional Communications: To send you offers and promotions, subject to your consent.
• Responsible Gaming: To identify problem gambling risks and provide timely support.
• Security Monitoring: To prevent fraudulent activity and cyber attacks.

Pjok net never sells your personal data. However, there are specific circumstances in which data may be shared — and in each case, we ensure your information remains protected.

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
• KYC Service Provider: Licensed third-party providers may be used for identity verification.
• Regulatory Authority: Data may be disclosed to government authorities or by court order where legally required.
• Technology Partners: Data may be shared with cloud storage and analytics providers under data security agreements.
• Fraud Prevention: Relevant authorities may be provided with information in connection with investigations into money laundering or fraud.

The pjok net website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Pjok net follows the highest industry security standards to protect your data. Our security operates across multiple layers, so even if one layer fails, your information remains safe.

• 256-Bit SSL Encryption: All data transmissions are secured with bank-grade encryption.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account with ease.
• Firewall & DDoS Protection: Our servers are protected against cyber attacks at all times.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Access Controls: Only authorized personnel can access your data, and every access is logged.
• Data Backup: Your data is backed up regularly to ensure it is never lost due to technical issues.

As a pjok net user, you have several important rights over your own data. We respect these rights and are always ready to help you exercise them.

To exercise any of these rights, email us at support@pjoknet.com or reach out via our live chat support. We will process your request as promptly as possible after verifying your identity.

Pjok net uses a number of trusted third-party services to keep the platform running smoothly. Each partner is carefully vetted and operates under their own privacy policy.

• Payment Gateway: bKash, Nagad, Rocket — receive only the information necessary to complete transactions.
• Cloud Services: International-standard cloud provider for data hosting and storage.
• Analytics Tools: Anonymized data is used to analyze user experience.
• Customer Support Platform: Licensed service provider for live chat and ticketing systems.
• Fraud Detection: Specialized security services for account protection.

Pjok net strictly prohibits the use of our platform by anyone under the age of 18. We do not knowingly collect personal data from minors.

• Age verification is mandatory during registration.
• Proof of age is collected as part of the KYC process.
• Any account identified as belonging to a minor will be closed immediately and all collected data will be deleted.
• If you believe your child has registered on our platform, please notify us immediately.

Pjok net may update this Privacy Policy from time to time. Such updates may be necessary due to regulatory changes, new services, or technological improvements. For any significant changes, we will notify you in advance via your registered email or mobile number.

Continuing to use the platform after any changes means you accept the updated policy. We recommend visiting this page regularly to stay informed.